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Frequently Asked Questions

Below are our recommendations on best practices as you’re downloading the curriculum:

• Chrome is our recommended browser (this is what you use to access the internet).
• Choose a wifi provider that can offer 10 Mbps or greater wifi speed (you can do a speed test here: speedtest.net)
• Use a computer that has been purchased within the past 5 years and is running a 64-bit system (your IT guy/gal can give you additional details on what your specific computer is currently running).

You can locate any receipts for purchases made by selecting “My Account” at the top center of the page and by then clicking on the Orders tab.

You can access your curriculum and other downloads in the top left of the page after you log in, under “My Dashboard.”

We do not yet offer an autoship option. We are currently updating our system to provide autoship, recurring billing, and subscription options to you in the future!

We’re so glad you’re renewing. Simply hover on the Shop Curriculum tab on the Store side of the site, select the curriculum you’d like to renew and you’ll be walked through that process.

You can manage the users on your account using the info below.

  1. Click on My Account.
  2. Click on Team Management.
  3. Click on Manage Team.
  4. Click on Invite to Team, enter the requested info, select the curriculum you would like to add your team member, and then click on “Send Invite”.
  5. Your team member will then receive an email that directs them to create their login credentials and join your organization.
  6. Once they do so, you’ll receive an email letting you know that they are now part of your team and can access the curriculum.
  7. You can manage any existing team members using the dropdown next to each curriculum and/or the Revoke all Permissions tab. Here’s a direct link to a quick video that will walk you through everything.

Hope this helps!

All of your expiration dates are listed in red under each specific curriculum tab.

Login at store.thinkorange.com and click on Orange Store in the upper left-hand corner of the site. You can then click on Shop Curriculum and click on the curriculum logo of the specific resource you would like to add on the media. Once that page loads, click “Get Add Ons” and highlight the media package option to add to your cart.

Once you’re signed in to your account, click on My Account from the top/center of the page. You’ll be able to update your password or email address there.

Our Partner Support team is happy to help make these updates for you. Please give us a call at 866.343.4874.

You’ll have access to all of your purchased content within 15 minutes of placing your order.

We sure do! We recommend using Google Chrome as your browser.

We offer an array of shipping options as part of the checkout process. Please keep in mind that only the overnight options are guaranteed. Every other option is an estimated time frame. Orders will typically ship within 24 hours after the order is placed.

We only charge sales tax on orders placed by GA residents. If you’re lucky enough to live in Georgia, you can thank the state for that charge! For more details visit www.Georgia.gov

We truly appreciate your order. However, we don’t accept returns unless the product ordered is defective.

You will be provided a tracking number via email once your item has shipped. You can also locate this tracking information in your order details under your account.

We do offer quantity bulk discounts on all Orange Books (listed in the page for each item); however, we may be able to offer additional savings to book stores and distributors. Please contact wholesale@rethinkgroup.org for additional details regarding setting up an Orange retailer account.

Be sure to use Chrome to make this purchase for the best experience. Use the search option on store.thinkorange.com and these resources will pop right up for you.

Log in at store.thinkorange.com and select “My Dashboard” then “Other Downloads.”

Not at this time. Both licenses must align in the tier selected.

The Orange Strategy aligns leaders and parents to create community around a timeless message that mobilizes the next generation to love God and serve others. Every curriculum is always relevant, biblical, engaging and experiential. Because Orange partners with 80+ denominations, you won’t find a denominational affiliation. Instead, the curriculum is customizable so you can adapt it to fit your unique denomination, context, and church. Plus—we offer no-cost personalized support through our Orange Specialists to help you use each powerful resource in your ministry. To learn more what we believe, read our Statement of Faith.

Orange is a strategy that combines the strength of two—yellow and red—to create the brilliance of another, Orange. By combining the critical influences of the light of the church (yellow) and the love of the family (red), the Orange strategy synchronizes efforts and shows a generation who God is, more effectively than either could alone.

We say often that Orange is a strategy—not a curriculum (of course—we do create comprehensive and innovative weekly curriculum). The strategy behind everything we do is simple: Influence leaders and parents to create community around a timeless message that mobilizes the next generation to love God and serve others. Read more about the 5 timeless values of Orange Strategy.

Orange brings you an entire birth-graduation ministry strategy. First Look Preschool for Birth – Pre-K, 252 Kids for 1st – 5th grade, XP3 Middle School for 6th – 8th grade, and XP3 High School for 9th – 12th. With age-specific, developmentally appropriate, and theologically accurate content, you’ll engage every kid in a whole new way.

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