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Frequently Asked Questions

Orange brings you an entire birth-graduation ministry strategy. First Look Preschool for Birth – Pre-K, 252 Kids for 1st – 5th grade, XP3 Middle School for 6th – 8th grade, and XP3 High School for 9th – 12th. With age-specific, developmentally appropriate, and theologically accurate content, you’ll engage every kid in a whole new way.

Orange is a strategy that combines the strength of two—yellow and red—to create the brilliance of another, Orange. By combining the critical influences of the light of the church (yellow) and the love of the family (red), the Orange strategy synchronizes efforts and shows a generation who God is, more effectively than either could alone.

We say often that Orange is a strategy—not a curriculum (of course—we do create comprehensive and innovative weekly curriculum). The strategy behind everything we do is simple: Influence leaders and parents to create community around a timeless message that mobilizes the next generation to love God and serve others. Read more about the 5 timeless values of Orange Strategy.

The Orange Strategy aligns leaders and parents to create community around a timeless message that mobilizes the next generation to love God and serve others. Every curriculum is always relevant, biblical, engaging and experiential. Because Orange partners with 80+ denominations, you won’t find a denominational affiliation. Instead, the curriculum is customizable so you can adapt it to fit your unique denomination, context, and church. Plus—we offer no-cost personalized support through our Orange Specialists to help you use each powerful resource in your ministry. To learn more what we believe, read our Statement of Faith.

Not at this time. Both licenses must align in the tier selected.

Log in at store.thinkorange.com and select “My Dashboard” then “Other Downloads.”

Orange (the ReThink Group) is not affiliated with North Point Ministries.

FamilyWise was founded as a separate and independent organization that was not at any time affiliated with NorthPoint Ministries and Andy Stanley other than a common ecumenical mission. FamilyWise, now the ReThink Group, has intentionally sought to support a diverse array of denominational and non-denominational ministries representing a variety of models and traditions with one common purpose: to support a vibrant and authentic faith in the next generation through partnership between ministry leaders and parents.

Orange continues to operate as a 501(c)(3) organization separate and independent from any of the ministries that participate in the Orange strategy, attend Orange events, or implement Orange curriculum and products. We seek to provide resources and training that elevate what we believe are 9 core theological insights shared by the many denominations who participate with Orange. To learn more about Orange’s theological framework, you may also access our Statement of Faith or the latest Orange curriculum Scope and Cycles.

Be sure to use Chrome to make this purchase for the best experience. Use the search option on store.thinkorange.com and these resources will pop right up for you.

We do offer quantity bulk discounts on all Orange Books (listed in the page for each item); however, we may be able to offer additional savings to book stores and distributors. Please contact wholesale@rethinkgroup.org for additional details regarding setting up an Orange retailer account.

You will be provided a tracking number via email once your item has shipped. You can also locate this tracking information in your order details under your account.

We truly appreciate your order. However, we don’t accept returns unless the product ordered is defective.

We only charge sales tax on orders placed by GA residents. If you’re lucky enough to live in Georgia, you can thank the state for that charge! For more details visit www.Georgia.gov

We offer an array of shipping options as part of the checkout process. Please keep in mind that only the overnight options are guaranteed. Every other option is an estimated time frame. Orders will typically ship within 24 hours after the order is placed.

We sure do! We recommend using Google Chrome as your browser.

You’ll have access to all of your purchased content within 15 minutes of placing your order.

Our Partner Support team is happy to help make these updates for you. Please give us a call at 866.343.4874.

Once you’re signed in to your account, click on My Account from the top/center of the page. You’ll be able to update your password or email address there.

Login at store.thinkorange.com and click on Orange Store in the upper left-hand corner of the site. You can then click on Shop Curriculum and click on the curriculum logo of the specific resource you would like to add on the media. Once that page loads, click “Get Add Ons” and highlight the media package option to add to your cart.

All of your expiration dates are listed in red under each specific curriculum tab.

You can manage the users on your account using the info below.

  1. Click on My Account.
  2. Click on Team Management.
  3. Click on Manage Team.
  4. Click on Invite to Team, enter the requested info, select the curriculum you would like to add your team member, and then click on “Send Invite”.
  5. Your team member will then receive an email that directs them to create their login credentials and join your organization.
  6. Once they do so, you’ll receive an email letting you know that they are now part of your team and can access the curriculum.
  7. You can manage any existing team members using the dropdown next to each curriculum and/or the Revoke all Permissions tab. Here’s a direct link to a quick video that will walk you through everything.

Hope this helps!

Yes! Each curriculum is always relevant, biblical, engaging, and experiential. We know what you teach a kid about God will impact the rest of their lives, their future families, and the future of the Church. So, we take what they believe and why they believe it very seriously. The Bible is a big book, and kids and teens won’t remember (or understand) all of it. So, Orange helps you prioritize and repeat what matters most so that the truth of WHO God is and WHAT God has done for them will be cemented in their hearts long after they leave our programs.

We’re so glad you’re renewing. Simply hover on the Shop Curriculum tab on the Store side of the site, select the curriculum you’d like to renew and you’ll be walked through that process.

We do not yet offer an autoship option. We are currently updating our system to provide autoship, recurring billing, and subscription options to you in the future!

You can access your curriculum and other downloads in the top left of the page after you log in, under “My Dashboard.”

You can locate any receipts for purchases made by selecting “My Account” at the top center of the page and by then clicking on the Orders tab.

Below are our recommendations on best practices as you’re downloading the curriculum:

• Chrome is our recommended browser (this is what you use to access the internet).
• Choose a wifi provider that can offer 10 Mbps or greater wifi speed (you can do a speed test here: speedtest.net)
• Use a computer that has been purchased within the past 5 years and is running a 64-bit system (your IT guy/gal can give you additional details on what your specific computer is currently running).